Check the articles or start a live chat with an agent to solve the issue. Here are five common troubleshooting steps you can easily take before starting a live chat or opening a ticket:
- Check the articles
- Check around to see if the issue is unique to you
- Do a basic search asking on Discord to see if someone else has encountered and resolved the issue
- Quit and restart the application
- Reboot your device
If none of these steps solve the issue, then submit a ticket or start a live chat with an agent and remember to always share the troubleshooting steps you’ve taken and the documentation you’ve found.
Discover how to submit a ticket and how to start a chat with an agent.
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